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Ending domestic abuse

SafeLives | Ending domestic abuse | Non-profit

Repositioning a national charity to put family safety at the heart of its mission.

Previously known as CAADA (Co-ordinated Action Against Domestic Abuse), SafeLives is a national charity working to end domestic abuse for good. The organisation provides research, training and practical support for professionals and agencies helping victims and families across the UK. After reviewing its five-year strategy, the charity recognised the need for a new brand that reflected its ambition and connected emotionally with a wider audience.

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Details

Insight The existing brand was difficult to say, spell and remember. The name lacked humanity and the logo had no clear meaning. Internally, the organisation had defined a powerful vision, “We won’t stop until every family is safe”, but the existing identity failed to communicate it. The challenge was to align the brand with this vision and build a more public-facing, inclusive identity.

Story Through workshops and interviews with staff, stakeholders and frontline professionals, we created a new brand blueprint built around clarity, confidence and family safety. The new name, SafeLives, expressed the charity’s core purpose in a single, memorable phrase. The supporting strapline, Ending Domestic Abuse, provided focus and urgency. Together they created a platform for future campaigns and a rallying point for internal teams.

Engage We developed a modern visual identity, new logo and digital presence to reflect the charity’s optimism and determination. The colour palette evolved from the previous pinks into deeper, more flexible tones of blue and magenta, conveying warmth and authority. A launch campaign built around the message “Getting it right first time” reinforced the importance of coordinated action, supported by two short films, one introducing SafeLives, the other highlighting the impact of abuse on young people.

Clarity Within months of launch, SafeLives saw a fourfold increase in website visitors and more than doubled its national media coverage. Social media engagement exceeded every target, with significant growth in followers and reach. Internally, staff reported a renewed sense of purpose and unity. The rebrand helped the charity communicate its message with empathy and strength, supporting its goal to end domestic abuse for good.

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Activities

Insight Audit Brand workshop Stakeholder interviews

Story Brand blueprint creation Naming Strapline

Engagement Visual identity creation Technical guidelines Stationery templates Literature templates Guardianship Script writing Video storyboards Video production

We worked with Elliot Quince, illustrator

QuinkyArt

Plasticine illustrator, animator, stuntman, children's entertainer, astronaut, compulsive liar, and now officially stand-up comedian.

www.quinkyart.com

Read more about the strategic thinking behind this project, and why having a clear vision is an important place to start.

A vision to keep all families safe

When CAADA became SafeLives, a hard-to-say name turned into a clear, memorable promise, “We won’t stop until every family is safe.” A strong vision only works when the brand helps people believe it.

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A vision to keep all families safe

Read more about SafeLive’s Silver wins at the Transform Awards.

Silver Winner; Transform Awards 2016

SafeLives wins two awards at the Transform Awards Europe, 2016

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Silver Winner; Transform Awards 2016
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SafeLives is beginning to cut through to new audiences. Since the launch, our web visitors have more than quadrupled. In recent qualitative research amongst our audiences, the new attributes of our brand were being reflected back to us already, just months afterwards. Around the country, our team is helping more local areas put our ideas into practice. And all of that puts us in a better position to achieve our goal: we won’t stop until every family is safe.

Antonia Bance Director of Policy and Communications SafeLives

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