Untangle Your Brand®
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Session 4; Engage verbally

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Session 4 Engage verbally Why do words matter and when to use them?

This session explores the role of words in branding, covering both naming and messaging. While visual engagement is crucial, the words come first. A strong verbal identity ensures clarity, consistency, and connection with your audience.

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Learn more about

  • Deciding whether to use a corporate or personal name for your brand.
  • The different types of brand names and choosing what’s right for you.
  • Creating messages that are clear, engaging, and relevant to your audience.
  • Defining a tone of voice that reflects your brand personality.
  • Understanding message hierarchy and how it aligns with the customer journey.
  • Crafting a strapline that captures your brand in just a few words.

Tasks include; a naming decision test, a guide to naming options, tips for choosing the right name, brand name stories, writing headlines and supporting messages, tone of voice, writing a strapline

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Video quick links

Engage verbally

4.1 Personal or corporate name?

Naming categories

4.2 Brand name stories

4.3 Choosing the right brand name

4.4 Brand name summary

How to create a tone of voice

4.5 Define your tone of voice

4.6 Create headline messages

4.7 Create a strapline

Name your brand

Should you use your own name for your brand or develop a ‘corporate’ name?  Take this free naming quiz and answer ten questions

Take the name check now

Downloads You don’t need to do all the tasks, but it’s better to complete the define your tone of voice task before moving on to the next session.

UYB_JOURNAL_4_UPDATE_25.pdf634.2KB
UYB_JOURNAL_4_UPDATE_25.docx529.7KB

These journals were updated in March 2025. While some visuals may differ slightly, the overall structure, content, and tasks remain consistent.

Quiz and feedback Remember to complete the quiz and feedback form using the links provided. Your input is valuable for improving your experience, reviewing your progress against the original learning objectives, and enhancing the course overall.

Session 4 Quiz; test what you’ve learned

Session 4 Feedback; provide input to improve the session

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